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Having Your New Car Repaired

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Once you've found a dealer that has a good service reputation, here are five things you can do to get satisfaction when you're having a new car repaired:

  1. Get a detailed description in writing of the work that is being performed on your car.

  2. If a part needs to be replaced, ask in advance to be given the old part back and for the box that the new part came in.

  3. Don't pay until you take a road test with the mechanic to make sure the problem was corrected.

  4. Pay for the repair with your credit card. If you have a dispute, you can get resolution through the credit card company.

  5. Keep all your receipts and detailed repair orders.

For even more money-smart tips on maintaining your car, check out these articles:

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